Success Stories

"Avow chooses the convenience of ChannelOnline's all-in-one solution"

– Chris Crosby, Solutions Architect

Avow Technology Solutions is Arkansas' largest provider of Information Technology. For nearly a decade, they have successfully provided clients with business-driven, multi-vendor IT solutions. They do this by giving fair, unbiased consultation and by making recommendations based solely on a client's specific needs. Avow has developed strong relationships with best-of-breed technology manufacturers which allow them to offer the most advanced technologies to help solve today's business issues.

Although Avow was fairly happy with their previous solution for providing customers with quotes, orders and eCommerce functionality, they found that the resources it took to manage their in-house products was proving to be cost prohibitive. "We were looking for a software product with familiar features to what we had but one that would allow us to reduce resources spent in customizing and maintaining that system. ChannelOnline did all this while providing us with increased features as well," says Chris Crosby, Solutions Architect for Avow Technology Solutions. "We spent a lot of time maintaining and customizing our old in-house solution, now we have more time to focus on the ever increasing feature sets of ChannelOnline and how to use those features to our advantage," he adds.

ChannelOnline enables companies like Avow to focus on the products and services they specialize in. Chris says, "The information rich data on the product pages combined with live availability and pricing from multiple suppliers, all on the same page, helps us guide customers to products that we know about and know we can sell".

Avow has been a growing business for 10 years and now has several locations. Using a Web-based solution like ChannelOnline is crucial to such growth. Chris continues, "Overall the product is easy to setup, customize, work with, and manage. We have used several programs to automate the quoting and ordering system over the last 10 years. Now that we use ChannelOnline we have combined those programs and features into one solution while getting several new features in addition. The end result is simple: we now have a more powerful solution".

For more information on Avow Technology Solutions, visit www.avowit.com

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