Success Stories

"We have seen an estimated 2% increase in revenues"

– Stefanie Buckmaster, IS Manager

Quest is a technology consulting and management firm. With annual revenues topping $70 million, Quest is one of the largest independent solution providers in California and was named among the 2002 VARBusiness 500. The company is active in all segments of the industry, including: professional services, managed services, telecommunications & transport, support & maintenance management, fiber-optics, wireless & structured cabling, and technical staffing - with recommendations backed by the most advanced technologies. Quest has been a longtime, satisfied customer of CNET Channel, and has recently successfully transitioned from legacy products to ChannelOnline™.

"We were using a legacy product from CNET Channel, but were hosting it ourselves," says Stefanie Buckmaster, the IS Manager for Quest. "The time it took to manage it in-house was really cutting into our ability to work efficiently. After moving to ChannelOnline Pro, we were able to focus more of our time on customers and less time on managing an internally hosted solution. We have seen an estimated 2% increase in revenues due to many features like multi-supplier live price and availability."

Quest relies heavily on ChannelOnline Pro's ability to create quotes and orders, e-mail them directly to customers, track quotes and orders, run sales and profit reports by sales reps and retrieve product specifications with the ability to compare up to four products side-by-side at a time.

Stefanie says Quest "would recommend this solution to any consultant, integrator, or VAR/solution provider based on some of the reasons mentioned. We are very happy with ChannelOnline Pro, the solution is user-friendly and easy to learn."

For more information on Quest, visit www.questsys.com