Customer Extranet (E-commerce Storefront)

Any reseller can take their business online, but it takes more than a token URL to combine e-commerce with first-class customer service and personalized advice.

Customer Extranet (E-commerce Storefront)

That's why hundreds of ChannelOnline VARs have already set up more than 130,000 transaction-ready private and public storefronts where end-customers can browse their catalog, view custom pricing and place orders 24x7. The ability to set up unlimited customer extranets enables ChannelOnline VARs to provide great levels of service while freeing precious sales resources to win more business.

Key Customer Extranet / E-commerce Store Functions*:

  • Unlimited secure private customer extranets (private storefronts)
  • Public store option available for customer to browse without logging in
  • Multiple custom storefronts with featured products and targeted category/manufacturer menus (additional store subscription required)
  • Quick and easy setup of customer self-registration option
  • Full product catalog or custom catalog displayed with individual customer pricing
  • Ability to browse, search and compare products
  • Ability to set the order of the categories/subcategories on the product search page
  • Ability to create targeted manufacturer and category menu
  • Easy setup of featured products and specials
  • Multiple part number & product search and search for quotes, orders and purchase orders
  • Storefront pricing set by category, subcategory, manufacturer, SKU, and cost
  • End-customer can process an order in 4 clicks
  • Ability for end-customers to view, modify, build and approve quotes and orders
  • End-customers can create their own "favorites" products list
  • Temporarily restrict access to end-customer storefronts
  • Advanced workflow ability to view all company documents or just the individual user that created them
  • Credit card acceptance through secure connection (transactions not supported)
  • Notification of end-customer orders by e-mail
  • Integration of storefront login into reseller's existing Web site by using linking instructions
  • Manual display of order status and shipping/tracking information
  • Help, FAQ & User guides available throughout the application
  • Memory configurator option for customer store
  • Sales Assistant Feature for 24/7 communication between customer and sales rep
  • E-mail link in storefront for support of your customers
  • Support for billing and shipping addresses with ability to add new addresses
  • Related products access from product overview page
  • Ability to e-mail product specs, quotes and orders in HTML or PDF format
  • Ability to setup buyers and employees with spend and usage limits as well as route company orders through customized approval hierarchies under CPAS (Company Purchase Approval System)
  • Ability to change the color scheme for various elements on the store to reflect your company branding
  • Ability to setup a custom domain name for your ChannelOnline store

* Some optional functionality is available at a fee, including: additional stores, public stores, page views exceeding 10,000 per month, and shopping engine export

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